Our Services

Visitation Services

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• Healthcare Patient Advocates will visit your loved ones to check in on their well being, communicate medical needs and provide socialization while with them

Mental Health & Addiction

• Help identify support groups
• Help identify Mental Health Providers
• Help with referral to inpatient, outpatient treatment facilities for addiction and mental health

End of Life Advocacy

• HCPA will assist with referrals to Hospice and Palliative Care
• Arrange Estate Planning and Funeral services
• Identify find support groups

Healthcare Services

• Prepare and schedule medical appointments
• Accompany to medical appointments/Preparation, talking points, and questions for your healthcare team
• Prepare expectations for Pre-Hospitalizations and Surgeries
• Communicate and Coordinate with medical staff and healthcare members on behalf of you and your families needs
• Review Diagnosis and treatment options/ helping with decision making

Insurance and Payor Assistance

• Review Medical/Hospital Bills
• Organization of Medical Bills
• Communicate directly with providers and insurers on your behalf
• Identify errors and discrepancies in your medical bills
• Navigate Appeals process for reimbursement
• Negotiation of medical bill

Care Transitions and Eldercare

• HCPA will assist with arrangement and identifying needs for transitional care to…
• Home
• Skilled Nursing Facilities/Acute Rehab
• Assisted Living Facilities
• Home Health Services
• Private In Home Care Services
• Durable Medical Equipment (oxygen, walker, etc),
• Navigate Community Resources

Prevention, Family Planning and Support

• Find Wellness Programs appropriate for you or your loved ones
• Arrange Living Wills, Advanced Directives and Healthcare Proxy forms
• Family Mediation
• Helping understand disease processes and how to manage new Diagnosis
• Identify Community Resources to meet your needs